Get Repeat Customers with Social WIFI

By mevato

That may seem like an extreme statement to make, but consider this – Wifi costs money.
What if your wifi could return the favor? If you could use your wifi to accomplish various business objectives, such as collecting customer emails and phone numbers, or branding your business?

We’re so glad you asked! Because Mevato has the answer.

It starts with a branded landing page. From the moment your customers sign into your wifi, they are reminded of your brand, offers, and social media presence. And of course, the easiest way to build your database is to ask for it. Every time a new customer wants to use your social wifi, they have to pay for it in the form of an email or phone number.

wifiad1

The different ad formats we provide include:

  • Clicks to Website: Do you want customers to visit your website? You can use social wifi to guide the way.
  • Video: Share a video promotion easily and effectively.
  • Offers: Incentivize customers to purchase specific products or services straight from your social wifi.
  • App Install: Does your business have a mobile app? Use social wifi to prompt or remind customers to download it.
  • Survey: Ask for feedback regarding a customer’s experience. Use the feedback you get to improve your products and services.
  • Facebook: Whether you’re looking for new followerse or want customers to check in, social wifi makes it easy.
  • Twitter: Encourage customers to tweet about your business while they’re still there!

Ad Formats

Clicks to Website
Video
Offers
App Install
Survey
Facebook
Twitter

By creating additional customer touch points, your chances of retaining a customer increase dramatically. And by utilizing the social side of wifi, you reach not only the customer in your business, but their followers and friends on social media.

They say timing is everything, and the best time to interact with a customer is when they’re presently at your place of business. It certainly pays off to take advantage of this opportunity.

It’s also important to get feedback from a customer before they go to review sites like Yelp or TripAdvisor. Using tools like our Survey option, allow your customer to share a positive experience, or vent a frustration, before they go public with these thoughts. Psychologically speaking, sometimes just the act of voicing feedback is enough to diffuse a customer from further action. You can then take the opportunity to reach out to that customer and try to solve their problem. Crisis averted, and new happy customer gained!

At the end of the day, it’s important to measure your impact. Mevato’s social wifi dashboard provides tools to manage your campaign, collect data, and export it to external dashboards and programs. These tools will show you just how effective social wifi is at helping you build and retain your customer base.

Don’t miss out on an opportunity to encourage repeat business and win over loyal fans. Using a product like social wifi transforms something as simple as free wifi, into a new marketing channel.

If you’d like to learn more about Mevato’s social wifi, please fill out this form to request a demo. We’re happy to share success stories from clients who have successfully used social wifi to accomplish their specific business objectives, using one of the aforementioned ad formats. If you have quick questions you’d like answered, leave them below in the comments!

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